Code : 14381-1
Products Description : The Help Desk Toolkit
The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.This site and the Help Desk Toolkit is for you if you are:
*
A business manager charged with researching, planning, and setting up a Help Desk in your organization
*
An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies
*
A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes.
The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization's Help Desk.
*
Guides you step-by-step through every phase of setting up traditional and Web-related
Help Desks for the Internet and an intranet
*
Provides a wealth of practical advice on all technical, management,
and human-factor aspects of running an effective Help Desk
*
Supplies ready-to-use templates in both Word and HTML formats for an array of Help Desk projects.
Product Details : The Help Desk Toolkit
The Help Desk Toolkit; The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the ,The Help Desk SLA Guide - A comprehensive toolkit comprising guidebook, training presentation, audit/review questionnaire, and SLA advice,Downloads: 166, Size: 4.28 MB, License: Shareware. The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and ,Get the #1 Help Desk Survivors Guide! Create Customer Confidence! One of the biggest challenges faced by IT organizations today is providing a high quality Help ,Get the #1 Award-Winning Customer Support Tool! One of the biggest challenges faced by IT organizations today is providing a high quality Help Desk that has a ,The Help Desk Toolkit, Learn more about Customer Service Expert Level Full Certification Kit Complete Skills, Training, ,The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.,The Help Desk Toolkit The Help Desk ToolkitThe definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest ,The Help Desk Toolkit réexaminer français téléchargement - Softpicks Net. Le site de survie Help Desk offre le guide de référence pour la mise en place et l ,Help Desk Management Made Easy - A comprehensive toolkit comprising guidebook, training presentation, audit/review questionnaire, and SLA advice
Keyword
help desk, helpdesk
0 comments:
Post a Comment